Privacy Policy

Obsidian Design, LLC ("Company," "we," "us," or "our") operates Terminal Ledger (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, username, and password when you create an account
• Profile Information: Display name, profile picture, and biographical information
• Payment Information: Payment card details and billing address (processed securely by Stripe)
• Trading Data: Trade entries, journal entries, notes, and performance data you input
• Communications: Messages, feedback, and support requests you send to us

1.2 Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Information: IP address, access times, pages viewed, and referring URLs
• Usage Data: Features used, actions taken, and time spent on the Service

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information and improve the Service. Cookies are small data files stored on your device. You can instruct your browser to refuse cookies, but doing so may limit your ability to use certain features of the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Protection of Rights: To protect the rights, property, and safety of Obsidian Design, LLC, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you direct us to share information with third parties

4. Third-Party Services

4.1 Payment Processing

We use Stripe to process payments. When you provide payment information, it is collected and processed directly by Stripe in accordance with their privacy policy. We do not store your complete credit card information on our servers. For more information, please review Stripe's privacy policy.

4.2 Analytics

We may use third-party analytics services to help understand how users interact with the Service. These services may collect information about your use of the Service and other websites.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure password hashing using bcrypt
• Access controls and authentication measures
• Regular security assessments and updates
• Secure session management

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Effective Date" above. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: